Unable to log in?

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xahvoc
Posts: 2
Joined: Feb 17 2020

Unable to log in?

Post by xahvoc » Feb 17th, 2020, 7:19 pm

Delete this if it's unnecessary or in the wrong place.

I haven't been able to log in today due to it saying my "credentials incorrect". I literally was playing at 3am this morning...and now I can't log in this afternoon with that same password. Should I just create a new character? There doesn't seem to be a way to recover a password...but I'm not sure that's even the issue. :/

Psyngelic
Posts: 54
Joined: Nov 05 2017

Re: Unable to log in?

Post by Psyngelic » Feb 17th, 2020, 7:40 pm

There was an database wipe this morning. More info here: viewtopic.php?f=2&t=348

You'll want to recreate your account and character, and at some point Danno will try to restore peoples levels and inventories, once he gets the info from Abi.

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Danno
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Posts: 359
Joined: Oct 21 2017
Location: Canada
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Re: Unable to log in?

Post by Danno » Feb 17th, 2020, 11:28 pm

Indeed, it is as Psyngelic says. Let me know what your character's name is and I'll be able to help you level up and get your items back. We'll have to actually meet up together in-game for me to do this, though. Or if you didn't have much progress yet, you could just start fresh. Sorry for the inconvenience!
"I'll do the art." ~Danno 2014

xahvoc
Posts: 2
Joined: Feb 17 2020

Re: Unable to log in?

Post by xahvoc » Feb 18th, 2020, 11:39 pm

Oh! Well that makes sense, then.

Thank you for your replies! My character is Xahvoc

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Danno
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Posts: 359
Joined: Oct 21 2017
Location: Canada
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Re: Unable to log in?

Post by Danno » Feb 19th, 2020, 4:58 pm

I'll send you a private message about getting your stuff back.
"I'll do the art." ~Danno 2014

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